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About IMMA > Terms and Conditions

Terms and Conditions

Please read the following information carefully which sets out the Terms and Conditions of services provided on the IMMA website.

> arrow link Terms and Conditions of Sale of Publications

> arrow link Terms and Conditions of Becoming an IMMA Member

> arrow link Terms and Conditions of Booking a Tour on the IMMA Primary School

> arrow link Terms and Conditions of Booking a Guided Tour

> arrow link Terms and Conditions of Booking a Talk/Lecture

Terms and Conditions of Sale of Publications

• Payments are made through the secure payment system Paypal which accepts Visa, Mastercard and American Express.
• Orders are sent to you via An Post within 14 days. Postage charges are specified and included when purchasing an item.
• If goods do not arrive within the time specified please contact us at email: books@imma.ie
• Please click > arrow linkhere to read the Refund Policy for the Sale of Publications.


Terms and Conditions of Becoming an IMMA Member

• Payments are made through the secure payment system Paypal which accepts Visa, Mastercard and American Express.
• Once purchased your Membership will be posted to you or if a gift to the requested recipient within 14 days.
• If your Membership card does not arrive within the time specified please contact us at email: members@imma.ie
• Please click > arrow linkhere to read the Refund Policy for Becoming an IMMA Member.

Terms and Conditions of Booking a Tour/Workshop in the IMMA Primary School Programme

• There are set times and dates for IMMA’s Primary School Programme (tour and workshop): from 10:00am to 12noon, Tuesday to Friday, on dates designated by IMMA.
• Tour/ workshops must be booked online at least two weeks in advance of your intended visit and subject to availability.
• The maximum number of children per tour/ workshop is 32.
• All children must be accompanied by an adult throughout the tour/ workshop. At least two adults designated by the school need to accompany a group of 32 children.
• A fee of €26.00 per tour/ workshop is charged for participation in the Primary School Programme. Booking and payments are made through www.showclix.com which accepts all major cards. However, if your school is listed on the Deis scheme there is no charge (you will be required to provide the school’s role number in order to complete booking).
• Teachers are asked to arrive at least 15 minutes before the scheduled start at 10.00am, to allow for assembly and necessary breaks for their students. This will maximize time spent engaging with the artworks in the galleries.
• We rely completely on teachers’ professional input when it comes to dealing with any challenging behaviour from children or sorting out practical issues such as toilet breaks, etc.
• If a school class is late arriving at IMMA, the tour/ workshop schedule will be rearranged to emphasise engaging with the artworks in the galleries. While any practical or hands-on activity can be done at a later date with the teacher back in the classroom, IMMA’s exhibitions offer children a unique forum for ‘looking and responding’ as promoted in the Primary School Curriculum. Please try and notify IMMA Reception if your transport is delayed for any reason at tel: 01-612 9900 (it’s an automatic switch – please follow keypad directions). 
• Please click > arrow linkhere to read the Refund Policy for the Primary School Programme Tour Booking.                                                                                                                                                                •

Terms and Conditions of Booking a Guided Tour

• Tours must be booked at least three weeks in advance of your intended visit. Please contact the museum should you have difficulty meeting these requirements at +353-1-612 9900 or e-mail: frontofhouse@imma.ie
• All children and school groups must be accompanied by an adult throughout the tour.
• The adult to children/school group (aged 18 and under) supervision ratio is: 1:16. Please contact the museum should you have difficulty meeting these requirements
• Touching or photographing artworks is not permitted.
• School bags or backpacks must be stored in the lockers provided or left in an area designated by Mediators.
• Food and liquids are not permitted in the galleries.
• The entrance to for all vehicles to IMMA @ RHK, Kilmainham is via Military Road. A pay and display car park is available at the rear of the main building. Entry to the grounds and galleries is free, except for occasional special exhibitions.
• There is a bus corridor and pay and display on street parking in the vicinity of IMMA @ NCH, Earlsfort Terrace.
• Galleries are closed on Mondays; Galleries open at 10.30am on Wednesdays.
• Please arrive in reception at the time confirmed for the tour to start.
• If you have to cancel this tour please call reception as soon as possible at tel: +353-1-612 9900.
• On the day if your group is delayed for whatever reason please contact IMMA reception at tel: 01-612 9900.
• For children under twelve, please give each child a name label before the tour begins.

Terms and Conditions of Booking a Talk/Lecture

• Booking is essential for all talks and lectures which are free and open to the public unless otherwise specified.
• To ensure entry into IMMA's talks and lectures events, please bring a print out of your ticket receipt as proof of your booking. Other individuals who you have booked on their behalf will also need to present a copy of this ticket receipt to guarantee their place/s.
• Please note arriving later than the start time of the event listed will not guarantee entry.
• Please note you will only be contacted if there have been changes to the event's details official listed.
• To cancel a booking please email a notification to talksandlectures@imma.ie
• Priority booking is given to IMMA members up to 48 hours before the event’s start time; otherwise tickets are allocated on a first booked basis.
• For further information please contact telepone +353-1-612 9913/9 or email your query to talksandlectures@imma.ie

 

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